Request Deletion of Your Data

This page explains how to request deletion of your personal data from AM Carpentry, including data that reached us through Facebook Messenger, Instagram Direct, Facebook/Instagram comments, or a Meta Lead Ads form. See our Privacy Policy for what we collect and why.

If you have an AM Carpentry account

You can delete your account yourself, right now:

Sign in to your account.
Open Account → Privacy.
Choose Delete Account.
Re-enter your password to confirm it's really you.
Confirm the deletion.

Go to Account → Privacy

What actually happens: your account is deactivated immediately once you confirm. Your personal details (name, email, phone) are then permanently anonymized after a minimum retention period (currently 30 days), and later still if you have an active, unresolved payment dispute on file — this delay exists because we have real financial and tax recordkeeping obligations that require us to keep order and payment records for a period after your account closes. Anonymization removes your personal identifying details from those records; it does not delete the underlying financial/order records themselves, which Canadian accounting and tax law require us to retain regardless of an account-deletion request.

If you don't have an AM Carpentry account

If your only contact with us was a Facebook Messenger or Instagram Direct message, a comment on our Facebook Page or Instagram post, or a Meta Lead Ads form submission, and you never created an AM Carpentry account, there is no self-service deletion button for that — please contact us directly and we will act on your request:

Please tell us which Meta channel (Messenger, Instagram, a comment, or a Lead Ads form) your data came through so we can locate it.